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Bolt | Car Charger

The Brief

Streamlining User Interactions for Delivery Executives

This content is the property of Cellairis Inc and any unauthorized distribution or publication is strictly prohibited. Cellairis Inc has provided explicit approval for showcasing this work as part of their trusted relationship with Analogy

Services

User Research
Design Direction
Concept Generation
Design Engineering
CMF
Visualization
Prototyping
Production Support

Year

2018-19

Client

Cellairis Inc

Introducing

The Bolt Car Mount

Delivery executives face a multitude of challenges on a daily basis, from driving long distances to delivering a large number of packages within a specific time frame. Our client approached us with a challenge to simplify their daily tasks and improve efficiency. We aimed to provide a solution that would eliminate repetitive user interactions and offer a seamless experience.

PROCESS AND ARCHITECTURE

The Challenge

Delivery executives who drive trucks to deliver packages face numerous challenges, such as keeping an eye on the most efficient route while also adhering to a set target for package delivery. Our client approached us to design a wireless car charger that would simplify the process of delivering packages, eliminating repetitive tasks and allowing drivers to focus on the road.

Design Research

Understanding the User

To create a user-centered solution, it was crucial to understand the daily habits and behaviors of delivery executives. On average, they drive 35 miles and deliver 250-270 packages per day. We conducted extensive research to map out their interactions and identify pain points. By understanding their routines and valuing their time, we were able to design a solution that would make their commute easier and save time.

Design Research Understanding The User
Design research A Day In The Life Of A Delivery Executive
Design research

A Day in the Life of a Delivery Executive

Our team studied the activities of delivery executives throughout a typical day to gain insights into their routines and identify opportunities for improvement. 

We recognized that each user is unique and tailored our solution to fit their individual needs. By streamlining their interactions and providing small details to enhance their experience, we aimed to make their daily tasks simpler and more efficient. 

Our wireless car charger was designed to eliminate the hassle of repetitive tasks and allow delivery executives to focus on their deliveries.

Design Principles

Designing for Efficiency

To ensure that our product would be efficient and easy to use, we immersed ourselves in the delivery executive’s daily tasks. 

We experienced their pain points first-hand and identified areas where small details could make a significant difference. 

This allowed us to refine the finer details of the product, making it efficient and user-friendly.

FIXED MOUNT HEADS Whenever there is a need to replace mount heads due to either maintenance or device compatibility traditional car holders are either made for phone or tablet usage. Not to forget magnet strength.

FIXED MOUNT HEADS

Whenever there is a need to replace mount heads due to either maintenance or device compatibility traditional car holders are either made for phone or tablet usage. Not to forget magnet strength.

SECURE FIT The tablets handed over to the delivery executives are heavy and rugged and sometimes without enough protection if they fall during a ride. So the mount must be secure to hold the device.

SECURE FIT

The tablets handed over to the delivery executives are heavy and rugged and sometimes without enough protection if they fall during a ride. So the mount must be secure to hold the device.

TOO MANY LEVERS AND ADJUSTMENTS In order to adjust the viewing angle, height, orientation, or attaching the car mount to the dash there are at least 4-5 different levers with two-handed operations that limit the delivery executive holding packages.

TOO MANY LEVERS AND ADJUSTMENTS

In order to adjust the viewing angle, height, orientation, or attaching the car mount to the dash there are at least 4-5 different levers with two-handed operations that limit the delivery executive holding packages.

SUCTION CUP ISSUES Due to different textures of the dashboard, dust, and other issues, a suction cup being secured requires a heavy and leveraged lever to hold it down

SUCTION CUP ISSUES

Due to different textures of the dashboard, dust, and other issues, a suction cup being secured requires a heavy and leveraged lever to hold it down

PHONE/TABLET COMPATIBILITY Devices handed to delivery executives are company-owned and need to be picked up daily, so the size will vary every day they receive their device.

PHONE/TABLET COMPATIBILITY

Devices handed to delivery executives are company-owned and need to be picked up daily, so the size will vary every day they receive their device.

CABLE BLOCKS MOST OF THE CONTROLS With a cable blocking most of the dashboard controls, there is a need for clean cable management to route the cable away from the front dash.

CABLE BLOCKS MOST OF THE CONTROLS

With a cable blocking most of the dashboard controls, there is a need for clean cable management to route the cable away from the front dash.

heavy brainstorming ideation sessions
Industrial Design Concept Development Futuristic To Reality
Industrial Design Concept Development

Futuristic To Reality

After brainstorming hundreds of ideas and sketches, we worked closely with our client to select the best options for their project. Our belief is that ideas should progress from futuristic concepts to more realistic ones, offering a range of possibilities.

We chose three unique concepts that balanced the pros and cons of the project goals. For us, it’s important to be able to envision and predict future trends to help our clients stay competitive.

We also understand the importance of being realistic and practical, ensuring that designs are achievable and familiar to users. Our realistic design direction focuses on keeping forms and interactions recognizable to help users easily identify the object and its function.

Industrial Design Concept Development

The Importance of In-Depth Design Reviews

In-depth design reviews are an essential step in the design process. They provide an opportunity to analyze and evaluate every aspect of a design, from its functionality to its aesthetic appeal. By conducting these reviews, we can ensure that our designs meet the highest standards and fulfill the needs of our clients and end-users.

During the review process, we take a critical approach to the design, looking for areas that can be improved upon or optimized. This includes analyzing the user experience, testing different materials and finishes, and assessing the product’s durability and longevity. We also take into consideration any feedback or suggestions from our clients and incorporate them into the design as needed.

Industrial Design Concept Development The Importance Of In-Depth Design Reviews
an iterative design process, which allowed us to make refinements at every step of the way. One aspect we paid close attention to was defining the proportions of the product. Through numerous iterations and reviews, we were able to ensure that the proportions were just right and met both aesthetic and functional requirements.
Industrial Design Ideation

Perfecting Design Through Iterations

Our team was dedicated to crafting every detail of the product to meet the specific business, visual, material, production, and costing goals set by the client. To achieve this, we employed an iterative design process, which allowed us to make refinements at every step of the way. One aspect we paid close attention to was defining the proportions of the product. Through numerous iterations and reviews, we were able to ensure that the proportions were just right and met both aesthetic and functional requirements. Our focus on iterative perfection helped us create a final product that exceeded the client’s expectations.

Industrial Design Engineering

Component Building

Our team developed the product with the latest production standards in mind, allowing us to create a family of products and parts in a single mould. This resulted in significant savings for the client in tooling and production costs.

To ensure the best possible design, we created 3D models of the files for prototyping and production, taking into account varying wall thicknesses, bosses, and ribs. These elements strengthened the part and kept it rugged on the inside while maintaining a clean appearance on the outside.

 
Our team developed the product with the latest production standards in mind, allowing us to create a family of products and parts in a single mould. This resulted in significant savings for the client in tooling and production costs.
Industrial Design Engineering Component Building
Industrial Design Ideation Perfecting Design Through Iterations
Industrial Design Engineering Modular Fixed Mount Heads
Industrial Design Engineering

Modular Fixed Mount Heads

Traditional fixed mount heads are designed for a specific device, which can be inconvenient when needing to switch between different devices. To address this, we designed modular fixed mount heads that can be easily swapped out for larger or smaller ones depending on the device being used.

Ensuring strong magnet strength was a critical engineering challenge that we had to overcome. To develop this solution, we conducted user research and gained a thorough understanding of the needs and requirements of our users, which ultimately led us to this innovative insight.

Industrial Design Engineering

Improved Cable Management

Traditional suction mounts often fail to adhere to surfaces that have textures or dust due to the limitations of the lever and spring mechanism. To solve this problem, we developed an innovative torque-based suction method that allows the suction cup to twist and securely adhere to any surface. By increasing the surface area of the suction cup and incorporating all mechanisms inside, we have created a sleek, easy-to-use design that ensures a strong and reliable grip. The grip texture also provides added convenience for users to hold and twist.

Industrial Design Engineering Improved Cable Management

Product Features

Cable Management

To ensure that the cable does not obstruct any controls on the dashboard, we pushed it to the back of the product and shifted the center of gravity slightly. This design decision enabled us to create a stable mount with the correct weight distribution. Moreover, by routing the cable through areas that are away from the main dashboard, we achieved a clean and organized cable management system. This way, the cable is kept out of the way, and the delivery executive can easily access all the dashboard controls without any obstruction.

Product Features Cable Management
Product Features Contact Point Tech

Product Features

Contact Point Tech

Our goal was to create a mount head that can accommodate devices of varying thicknesses without using physical grips. To achieve this, we utilized contact point technology in our design, which allows for a secure fit without any additional physical components. However, we encountered the challenge of needing an array of magnets to hold the device in place. Through careful engineering and design, we were able to develop a solution that met our functional goals while still providing a secure and stable fit for the device.

Product Features

Viewing Angle Adjustments

Unlike other products in the market that require a lever and a locking mechanism for every adjustment, we created a mechanism that eliminates the need for constant adjustments. Once you determine your preferred viewing angle, you can simply tighten the thread behind it, and then pivot it to any angle desired without the need for additional adjustments. Our design simplifies the process of adjusting the viewing angle, providing users with more flexibility and convenience.

Product Features Viewing Angle Adjustments
Unlike other products in the market that require a lever and a locking mechanism for every adjustment, we created a mechanism that eliminates the need for constant adjustments. Once you determine your preferred viewing angle, you can simply tighten the thread behind it, and then pivot it to any angle desired without the need for additional adjustments. Our design simplifies the process of adjusting the viewing angle, providing users with more flexibility and convenience.

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